FPL phone scam alert

Published on May 2, 2014 | Neighborhood Watch

The following alert was recently provided by our Rockledge Police Department regarding a reported phone scam. Take a moment to read and be aware.

Greetings,

The following alert is provided by the Rockledge Police Department:

INCIDENT:

On 23 April 2014, the Rockledge Police Department responded to a residence on Brunswick Lane, Rockledge pertaining to a telephone call received.  Based on the information provided by the resident, the Rockledge Police Department believes the call to be a scam.

The caller (scammer) claimed to be a representative of Florida Power and Light (FPL).  The caller (a male) stated that money was owed by the resident for past service and, if not paid, the electrical power would be cut off to the residence.

The caller’s telephone number prefix was (877), a prefix for a toll free number.

The caller hung up upon hearing from the resident that local law enforcement was being contacted.  Note, the resident was not delinquent in her utility payment.

CLOSING:

The practice of a utility provider contacting a resident regarding a delinquent account is by mail, not via e-mail or a telephone call.  And typically, utilities are not immediately cut off until other means of resolution are exhausted.  The preference of a utility provider is to resolve a delinquent issue rather than cut off the service.

    It is recommended that you do not return a phone call using a phone number provided to you by a stranger that initiated the phone call nor reply to an e-mail that was originated by an alleged representative of a service provided. 

    If you suspect a scam, contact local law enforcement (non-emergency 321-690-3988).  If you are not sure, another option is to tell the caller that you will call back, using the contact information provided on your contract or the most recent billing (invoice). 

Please pass this along to others, noting that your friends and neighbors may not receive this current local scam alert via this e-mail network, they may be out of the loop.

Network Administrator

Rockledge Police Department

911 or321-690-3988

http://www.cityofrockledge.org/198/Police-Department

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​City of Rockledge Website

http://www.cityofrockledge.org/

Current HOA Board & Contributing Members

Board Members:

  • President: Robert Nicholls
  • Vice President: Vinny DiFranzo
  • Treasurer: Mike Pryor
  • Secretary: Gwennie Elliot
  • Other Director: Ed Cleveland

ARC Committee:

  • Yehuda Jabali (Lead)
  • Anthony Carta
  • William Stephenson

Property Mangement:

Diane Whittington, LCAM
Showcase Property Management
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Merritt Island, FL 32952
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